Privacy policy

1. Introduction

EasyDoco (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the safeguards we apply.

2. Data we collect

We collect the following categories of information:

• Identification details (name, surname, business role, email address).
• Documents uploaded to the platform and the metadata generated by our AI services.
• Usage information such as activity logs, device data, and preferences.
• Billing data processed via trusted payment partners.

3. How we use data

Personal data is processed for these purposes:

• Providing, maintaining, and improving the EasyDoco platform.
• Automating document processing, analytics, and collaboration features.
• Communicating about service updates, security alerts, and support matters.
• Ensuring legal compliance, security monitoring, and fraud prevention.

4. Legal bases

We process personal data based on legitimate interest, contractual necessity, legal obligations, and—where applicable—your explicit consent.

5. Data storage and security

All data is hosted within the European Union using ISO 27001 certified infrastructure. Information is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is restricted, audited, and reviewed regularly.

6. Your rights

You can exercise the following GDPR rights at any time:

• Access, rectification, erasure, and restriction of processing.
• Objection to processing and data portability.
• Withdrawal of consent without affecting prior lawful processing.
• Filing a complaint with your supervisory authority.

7. Cookies and tracking

We use essential cookies to operate the platform and optional analytics cookies to improve user experience. Detailed information is available in our Cookie policy.

8. Data retention

Data is retained for as long as your account is active and for the period required to meet legal, accounting, or reporting obligations. You can request deletion once statutory requirements are met.

9. Updates to this policy

We review this privacy policy annually and whenever new features require updated disclosures. Material changes will be communicated via email and in-product notifications.